Privacy Policy for GoNoise Nepal

Effective Date: June 8, 2025

1. Information We Collect

We may collect the following types of information:a) Personal Information You Provide:- Name, contact number, email address, delivery address- Information submitted through inquiry, registration, or contact forms- Payment or transaction details (processed via secure third-party gateways)b) Technical/Usage Data:- IP address, browser type, device information- Website usage behavior, access times, and referral URLs- Location data (as permitted by your device or browser)

2. How We Use Your Information

Your data may be used for:- Processing orders and responding to inquiries- Providing customer service and resolving issues- Sending order updates, promotional emails (only with your consent)- Analyzing website performance and improving user experience- Preventing fraud and securing our platform

3. Legal Compliance

As a company operating in Nepal, we comply with the following:- Electronic Transaction Act, 2063 (2008) – including data protection, unauthorized access prevention, and cybercrime provisions- Any other relevant guidelines provided by Nepal Telecommunications Authority (NTA) or government data directives

4. Sharing of Information

We may share your data with:- Payment gateways, logistics and delivery partners for order fulfillment- Analytics and advertising partners (like Google Analytics or Facebook Pixel) to understand and improve user experience- Government or regulatory authorities, if required by law or court orderWe do not sell or rent your personal data.

5. Cookies and Tracking

We use cookies and similar technologies to:- Maintain session and user preferences- Analyze user traffic and trends- Display relevant ads (retargeting via platforms like Facebook/Meta or Google Ads)You may choose to disable cookies via your browser settings.

6. Data Security

We follow reasonable technical and organizational measures to protect your data, such as:- HTTPS encryption- Secured servers (hosted locally or internationally with reliable providers)- Restricted internal access to user dataHowever, no system is 100% secure. You agree to use the website at your own risk.

7. Data Retention

We retain your information:- As long as necessary to fulfill the purposes outlined above- As required by Nepali tax, accounting, and legal obligations

8. Your Rights as a User in Nepal

As a user in Nepal, you have the right to:- Request access to your personal data- Ask for correction or deletion of your data (where legally permissible)- Withdraw your consent for marketing communicationsTo exercise your rights, contact us at [email protected]

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies separately.

10. Updates to This Policy

We may update this policy from time to time. All updates will be posted on this page with the effective date. Continued use of our website after such updates implies your acceptance.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

GoNoise Nepal
Email: [email protected]